CHOS ("us", "we", or "our") operates the CHOS church management platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, church or organization name, and any other information you choose to provide.

Church Data

Through your use of the Service, you may store member contact information, attendance records, giving history, service plans, volunteer schedules, group details, and related church operations data. This data belongs to your organization and is processed on your behalf.

Usage Data

We automatically collect information about how you access and use the Service, including your IP address, browser type, device information, pages visited, and the time and date of your visit.

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how the Service is used. You can instruct your browser to refuse cookies, though some features of the Service may not function properly without them.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service
Authenticate your identity and manage your account
Process subscription payments
Send transactional emails and service notifications
Respond to your requests and provide support
Analyze usage to improve the Service's performance and features
Detect and prevent fraud or abuse
Comply with legal obligations

We do not sell your personal information or church data to third parties. We do not use your church data to train machine learning models.

3. Data Sharing and Disclosure

We may share your information only in the following circumstances:

Service Providers. We work with third-party providers who help us operate the Service, including cloud hosting, payment processing, email delivery, and analytics. These providers are bound by contract to protect your data.
Legal Requirements. We may disclose your information if required by law, court order, or governmental authority.
Business Transfers. If CHOS is involved in a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
With Your Consent. We may share information for any other purpose with your explicit consent.

4. Data Retention

We retain your personal data and church data for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your data within 90 days, unless retention is required by law.

You may request export or deletion of your data at any time by contacting us.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Request a portable copy of your data in a structured format
Withdraw consent at any time

To exercise any of these rights, please contact us at the email address below. We may ask you to verify your identity before processing your request.

7. Children's Privacy

The Service is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to remove that information.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

connect@venidev.com